Comments on: Microsoft Word 2007 Office Open XML Error

By: addpoint

addpoint — Fri, 20 Mar 2009 13:45:59 +0000

I had this problem, and found that a content control had snuck itself inside another control. The problem disappeared when the inner content control was removed.

By: David Balslev-Clausen

David Balslev-Clausen — Thu, 19 Mar 2009 10:00:33 +0000

Hi guyes

I had a similar problem – mine being a subdocument giving problems:
1. changed the extension of the file from .docx -> .zip
2. Opened the archive and found the word/document.xml file using n++
3. went to the indicated location of the error (being a subdocument)
4. deleted this xml command giving problems something like
5. changed the extension of the zip-file back to .docx
Voila

cheers to all

By: Tom

Tom — Mon, 26 Jan 2009 07:28:58 +0000

I just wanted to say thanks. I had the same problem and unless someone had given me that clue about embedded stuff, I never would’ve figured out that I needed to excise a broken chart. Pretty garbage way of handling things.

By: Andy

Andy — Thu, 22 Jan 2009 19:34:02 +0000

Remove the update KB956358 from Add/Remove programs it fixed my issues I had with this error.

By: Lehauli

Lehauli — Mon, 12 Jan 2009 14:34:20 +0000

I have the same bloody problem with a word document full of equations and it would not open again. It just gives me the same useless report about a “/word/document.xml line 2…” which cannot be opened. There must a procedure to correct it?

Thanx in advance!!!

By: blue_socks

blue_socks — Tue, 09 Dec 2008 20:43:55 +0000

Hi
i’m desperate as i need my notes that for the first and only time i didnt back up for an exam tomorrow!
i’ve tried sending the document to people with office 2003 so they can open it as a doc instead n it doesnt seem to be working. how can they open it? how can they conver the docx instantly???
and i also tried the zipping method, and i still cant make any sense of it…what and where i have to look. unfortunately i havent got the time to be playing around…

another friend has suggested a document regenerator that is taking about 2hrs to ’scan’ my computer. i’m not too sure of the results that i will get, but if not for tomorrow, at least for the sake of having my notes back. how can i get it opened on office 2003 as a doc???? where should i change the extension?

Thanks for all the guidelines…

By: Pankaj

Pankaj — Tue, 21 Oct 2008 03:43:14 +0000

Even one of my colleagues was facing the same problem. She mailed the file to me and i was able to open the file in Office 2003. I sent the file back to her which had *.doc extension and she was able to open the file on her machine which had office 2007. I tried to get to the source of the problem but couldn’t. But i have very little knowledge of XML. So as they say people with less knowledge of xml could be in a problem as it means days of work lost. Hope we find a logical solution to his soon.

Cheers and Happt diwali to the rest of the world

By: Teli

Teli — Mon, 08 Sep 2008 21:57:38 +0000

Hi Juan,
It does seem like we’re playing with months as opposed to days with replying to one another. LOL

I’ve already corrected my problem (I had to delete some tables from my document.xml file). It appears that Ecnaissier is the one experiencing a similar problem, however, I don’t know quite how to instruct him. It’s why I asked you for some clarification, basically a step by step on how to remove the content controls.

~ Teli

By: Travis

Travis — Wed, 30 Jul 2008 17:39:18 +0000

My problem occured in documents that included charts created in a seperate Excel 2007 document. In the Word Document I created a bunch of Text Tables, then I pasted the charts in those tables (easiest way I know of to have multiple charts side by side, and on top of each other). For some reason, these documents would corrupt randomly. Fortunately, I had saved other versions, so I was able to recover that way, otherwise I would have to pay for one of those recovery programs.

By: Juan Cieri

Juan Cieri — Wed, 25 Jun 2008 02:36:47 +0000

Hi Teli, I apologize for the delay. My reply was related with content controls in Word 2007. However, I found that there is a problem when a plain text content control contains multiple lines (lines with strings like: “I love \n working in \n Word 2007″). In my case, I was able to recover original files by just deleting the content control from the xml document (manually). However, you never talked about content controls, so the problem should be anywhere else..

I think it would be helpful if you show us some of the xml where the problem resides (Location: /part/document.xml, Line: 2, Column: 259439). As Ecnassianer suggests, it would be easier for us to help you.

Regards,
Juan